How to cancel XSport membership?

Life in the gym can be really lively and satisfying, especially because of the wellness you get eventually. However, for one reason or another, you need to change your membership. Learn how you can cancel your Xsport membership.

Is it difficult to cancel an Xsport membership? Come and find out!

It is not at all complicated to stop requesting a service; after all, the customer is always right. Remember that as a user, you have the right to decide about your subscriptions, and no one should influence them.

When you get to this site, you will be able to find the right way to cancel your membership without wasting time or even looking for a manager’s guide. Just a little bit of your time, your willingness and some means are enough to start the application process.

Temporarily freezing your membership is simple

When you want to cancel the subscription for any reason temporarily, you can go to the site. This option is only applicable to certain conditions and valid reasons such as medical leave, relocation or military service.

Therefore, you should go to the branch you always attend or call customer service to make them aware of the procedure. You will probably be asked to fill out a form with your data and membership and the reason for the cancellation.

Cancelling your membership the traditional way

To cancel your Xsport membership, you will have to go to the gym that you have subscribed to your plan, obviously, within the pre-established opening hours. Generally, they are working on a Monday through Friday schedule from 10 am to 6 pm.

Once you are in front of one of the agents in charge, you will make your request, and they will provide you with a form that you will have to fill out to speed up the process. By the time you turn it in, you will have completed the process. Remember to ask for a copy.

Cancel your subscription to Xsport services via a phone call

The phone call is the simplest method you can use if you are rushing and do not have enough time to go in person to make the request. Call the company at (703) 933-9333.

When a representative or service agent answers, request to cancel your membership. They will ask why you are withdrawing from their activities, so you must be as precise as possible when answering.

Technically, the process is done by the company on their own; however, with the support of the questions, they will ask throughout the process. When you finish, ask for the confirmation message you should receive via email as a backup.

Cancel your subscription through correspondence

On the other hand, if you do not have time to go to the offices but are not rushing to finish the process, this alternative is ideal for you. To do so, you will have to write a letter requesting the cancellation of your Xsport membership. In it, you must include.

  • Your personal and contact information
  • Membership number
  • The address where the gym you are subscribed to is located

Once you finish, you must send the form by certified or registered mail, not to the address of your gym, but the branch offices. They are located at Capital Fitness, Inc. P.O. Box 4012, Aurora, Illinois 60507.