How to pay the energy Bill in Broadview Heights?

Broadview Heights is a city that maintains the sanitary sewer lines that support Ohio County. Because of this, the bill payment system is not handled every month but every quarter instead. Every three months, the citizens of Broadview Heights City receive notice from the state.

This somewhat atypical system generates some confusion when making bill payments, so the state offers the option to register on its website and keep track of the utility bill. Here we will explain the various forms of payment they offer.

How can I Pay my energy bills in Broadview Heights?

Not paying for electricity is not an option. With everything becoming increasingly tied to electric service, it is vital to keep up with your energy bills.

The City of Broadview Heights has a variety of options for the convenience of citizens when paying their utility bills. Each one will vary in how it works depending on the platform chosen, but all require having the account number to be paid on hand.

Online Bill Pay

The Broadview Heights government website has an online bill pay section for various bills. There are two ways to pay through the website: registering or quick payments, if it is by logging into your user of the City of Broadview Heights website.

broadview login

You must log into the accounts section of InvoiceCloud, where it will ask you to enter your user. There you can view your invoice online and select the payment method; it can be either debit or credit card; you will be able to choose both if you need to pay the invoice in parts.

If you do not want to log in to the system, you must select the “Pay now” option.

broadview pay now

This will take you to a page where you will be asked for the account number and the beneficiary, that is to say, in whose name it is. The system will search for this account and show you your current invoice.

broadview account

If you do not log in to the system, when processing your bill, you will have to fill in the card information with which you want to pay for the service since the system will not autofill it. If you log in to your account, the saved cards will appear.

Broadview Heights bill payment by telephone

You can pay by phone with the city’s automated service. To do so, call 1-844-943-4011. An automated answering machine will guide you through the payment process. The steps are to enter the account number of the service to be paid, and it will generate the bill.

Once you know how much you owe, it will ask you how you want to pay, by credit or debit card, and will ask you to enter the card number and your ID to process the payment. Once all the requested information has been entered, the money will be deducted from the account.

A plus point of the telephone service is that it works 24 hours a day, seven days a week. However, a $.95 fee is charged for each transaction.

ACH (Auto-Pay)

For online payments, you can set up the Auto Pay option. When using Auto Pay, the quarterly payment system will automatically be deducted from the chosen payment platform.

Currently, the “Auto Pay ON” option will appear for paying through the website using a personal account. You will be asked to choose the card linked to the account number of the service so that the system will automatically deduct the money from there.

Once this option is synchronized, you can forget about paying the bill because the system will do it independently. Additionally, the system will send a message two days before the payment deadline to inform you that the money has been deducted from your account.

Even if you have Auto Pay turned on, you can always check how much the final bill is on the City of Broadview Heights page.

Broadview Heights bill payment by Dropbox

Broadview Heights City Hall has its drop box in the lobby of the building. There you can pay your bill in person, they will show you how much you have to pay, and you can pay by cash or point of sale. The main drop box is open Monday through Friday, from 8:30 am to 4:30 pm.

Drug Mar

Another way to make a direct payment is to go to the city utility counter at the Broadview Heights Drug Mart, 9318 Broadview Road, and bill directly with a customer service agent, who will generate the debt, and you can pay directly at the office.

Pay by Mail

If you want to pay by cash with the City’s postal mail, print the invoice and enclose the money in an envelope, which should be mailed to this address: City of Broadview Heights, Attn: Utility Bill Pay, 9543 Broadview Road, Broadview Hts., OH 44147.

Benefits of paying online in Broadview Heights

Paying your bills electronically is recommended because of the many benefits it provides. It is the easiest, most convenient, and fastest way to pay your electric bills in Broadview Heights.

Many types of form

The online payment website offers several companies accepted by the City of Broadview Heights to execute your utility bill payments. It features traditional payment systems, i.e., credit or debit cards, and non-traditional payments.

We have Visa, Maestro, American Express, and Discover among the credit card companies accepted.

Additionally, you can make payments through more current platforms such as Google Pay, Apple Pay, or eCheck. This is much more convenient for the customer since you only need your phone, and that’s it.

Fast and Easy

With the “One Time Pay” option, you don’t even have to register in the system if you don’t want to, you enter your account number and how you wish to pay, and that’s it. You make your payment quickly and without so much paperwork.

Safe and Secure

You make your online payments yourself, and the system cannot access your banking information, which generates a greater sense of security and protects your banking confidentiality.


By paying online, you reduce the use of paper, which means you help the planet.